Exercise #8b part 2:

Cultural Dimensions in Outsourced

As you watch the film, answer the questions and write down any examples of different cultural`dimensions. This will help you with your reflection.

 

 

Cultural Dimension	Character Todd, Puro, Aisha or other	Outsourced Scene or Circumstance
Low-context culture	Todd	Direct communication
High-context culture	Taxi driver	When Todd asked the taxi driver to stop but he responded by saying “No problems”.
Individualism	Todd	Todd is not living with his family and he is an independent businessman
Collectivism	Puro	Puro lives with his family and he works with his colleagues.
Low power distance	Todd	Todd calls his manager Dave
High power distance	Puro	When Puro was bowing for Todd
Uncertainty tolerance	Todd	Todd goes to India for work
Uncertainty avoidance	Aisha	She does not want to leave India
Task orientation	Dave	When he told Todd to be in his office right now
Social orientation	Puro	Puro’s  colleagues brought a cow to the call center